I walked in this week for my follow up appointment, only to be told my doctor had been admitted to the hospital and canceled all appointments for the next two weeks. I was understanding that this had just occurred, but explained that I would be leaving the country in a week and needed two months worth of medication for the trip. However, no arrangements had been made by my doctor so all that could be done was to write down my information on a post-it and tell me they would call me back.
I have since called back for any updates, and after going through 3 messages prompting me on which number to press, etc. I was only able to leave a voicemail which was never replied to. When trying desperately to figure a way to receive my prescriptions, we got in touch with another doctor at COC who refused to get involved, even threatening to hang up! Finally, to my immense relief, Dr. Martin himself called me, and despite his bad health made an appointment to see me ASAP. He is the saving grace of a very confusing, disorganized ""professional corporation.""
Pros: great, truly caring doctor, if he may be the only one!
Cons: never call me back, poor system for problems that may occur
more