Anyone in this industry should know that you must cater to the needs of your clients. This also means being polite to the customers. A lady working at the front desk was extremely rude when I sat my drink on the counter so that I could pay my stylist. Unfortunately, I will not be going back.
She has no customer service skills and she could have approached this situation differently which would have saved a customer!!!
Pros: A few good stylists and a nice atmosphere
Cons: Some VERY rude employees with no customer service skills
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