Unfortunately, Sears now contracts their installs of appliances to places like these.
I'll try not to flame too much.
The bottom line is the installers and the woman who speaks to the customers come off as so uncaring and so rude that it's almost laughable. I am astounded that anyone could care so little about customer service.
There's a reason for all the negative comments you are reading below. I would say choose your installer carefully, but Sears doesn't give you a choice anymore.
Pros: Close by.
Cons: Not courteous, rude, unprofessional.
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