I've been taking my pets to PMC for about 20 years. They have a wonderful group of doctors there, especially Dr. Yuan. However, whenever you call, you are put on hold and then greeted by an impatient hurried person. In the office, you usually have to wait an astronomical amount, even if you show up for your appointment on time.
I keep going here because the doctors are top notch and they really cared about saving my dog's life when he was very sick. I wish they would improve on customer service though.
Pros: Doctors
Cons: Waiting time in office and on phone, Customer Service
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