JavaScript is not enabled.
Terrible customer service - Review by citysearch c | Costas Inn

Costas Inn

Claim

Terrible customer service 6/1/2010

We made reservations and placed a steamed crab order 2 days ahead. They did not have our reservation when we called to confirm the next day.Then when we arrived and the crabs came they were NOT extra large, but medium, and looked old. We asked the waitress if there was a mistake.Even the people next to us said ""you got what, we ordered large and ours are much bigger than yours"".Looking around the room we noticed that everyone's crabs were bigger and fresher. We politely asked to speak to the manager. When she eventually came she just mumbled and said all looked well to her. Finally she agreed to take them off our check and she took them away, so we never had the crabs that we had planned! Never again! Pros: Good shrimp, clean environment Cons: Lousy customer service more
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021