I am newer to the area and this clinic came to me via a suggestion by a friend. I made the appt and was welcomed by a friendly front desk clerk. My initial evaluation by the vet tech was fine. After the usual preliminary exam I was told the Dr. would be right in. \r
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Dr. Sembrat entered without so much of a greeting or introduction and it went downhill from there. He was gruff, unfriendly and did not come across as an advocate for animal healthcare but more as an individual who was annoyed and perhaps had better things to do. \r
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What did I rvc for $180? Heart worm test, a month of meds and substandard examination. The visit lasted less than 10 minutes and mind you, this was the first time he had met my dog. He failed to do a thorough exam and didn't even bother asking about my dogs history or ask about why I was there. He wrapped up the visit and was heading for the door when I had to remind him of my concerns about my dogs tumor (then he checked) that I had discussed with the tech. He said your dog is fat - he has a fatty tumor - he needs to loose weight and it will shrink. He barely touched my dog! I was so shocked that when he gave a curt ""bye"" and walked out I wasn't sure if that was really it. I found out it was and headed to the front desk. \r
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Now everyone deserves the benefit of the doubt so I asked the front desk clerk on the way out, ""Is he always that gruff or is he just having a bad day?"" She said, no, that's how he is. Well you can count me as someone who was severely disappointed in the lack of service, lack of a thorough exam and as most of us who have to watch how we spend our dollars these days - this is one clinic that I will not advise you to spend your hard earned money at. My dog and I both deserved better service that what this particular vet limply provided.
Pros: Friendly front office staff
Cons: Lack of service
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