I visited them today about a used IS250 listed on line for $23,999. Edmunds lists the car for just over $20,000 in ""Clean"" condition and $18,000 in ""Average"" condition.
Prior to visiting I printed the CarFax from their website which showed an accident in 02/10. I went to the dealership, test drove it, and began the sales process. The first number the guy handed me was $24,490, $1,491 MORE than it was listed for!
Secondly, I asked for the CarFax report and was told that ""He couldn't find it because another salesperson currently had it"". I told him that's fine, I have my own copy from their website and I wanted to know more about the accident it had been in.
He looked like a deer in the headlights, promptly said my CarFax was incorrect and left the office. After 15 minutes of watching him go up and down the halls of the dealership he returned with his copy of the CarFax that did indeed show no accident. However, his copy ended 12/09 and mine was current. He then promptly went and printed a new copy and was ""shocked and amazed"" that the car had been in an accident.
I then proceeded to tell him that I would like information regarding this accident in which he told me ""it's impossible to find that information out"", and then he offered me the car for $23,400.
I told him the most I would be willing to pay for the car was the Edmunds True Market Value price which was between $16,000 and $18,000 which he promptly told me I was wasting his time. Needless to say I left and will NOT return to that dealership for any of my car buying needs.
Pros: Lexus makes a nice car
Cons: Everything about the dealership
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