As the owner, I noticed several great reviews about Pepperland and appreciate the nice comments. I also saw two negative ones as well on a couple sites. As for the two negative ones, it is too bad they didn't contact us. If they had a bad experience we could of fixed any issues they had. I am afraid, the one from the guitar screwed up reviewer and the review is bogus, since to our knowledge, we never had that situation brought to our attention. If we did, and as mentioned, it would of been fixed and at no charge to the person. I believe it was an employee who was fired due to taking drugs and made up a story to discredit us. We have a repairman who is simply put, amazing! He is also very very reasonable and amazes customers with the low cost of repairs. We were also called rude. If a customer is rude to us, we politely try to turn that around. We know some people have bad days and we try to be understandable. I suppose we can't please everyone, but all we can do is keep trying. We have been open non-stop since 1982, so we must be doin something right.\r
Pros: Always open
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