I went to basil thai with my cousin. We were very frequent customers and loved the food until we ordered for padthai. For some reason, it smelled bad - I meant really bad. When I told the lady she made some kind of annoying face and took the plate. She did not charge us for it but refused to serve us any thing else. That was humiliating. I stopped going there since then. Very rude behavior. They should learn to accept feedbacks. If the food was stinking of some kind of fish then they should know it. I walked out and will never go back ever. They will be losing more customers in this case.
Pros: usually good food
Cons: no customer service
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