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Good food, mediocre service - Review by citysearch c | Charleston Restaurant

Charleston Restaurant

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Good food, mediocre service 6/3/2010

First off, I find it terrible that all the five star reviews for this place are over five years old(check for yourself) yet they still have a good rating. I had never heard of this place until the day we made reservations. Although, after reading about it, I was excited to check it out. The food was amazing. Essentially, you pick how many courses you would like, and what you would like each one to be, and they take it from there. Mind you, dinner for two will run you well over 200. Dinner was great. However, after the meal, they had charged us an ADDITIONAL 100 dollars. When called the next day, they assured they would get back to us. They never did. When we finally called back NINE hours later, they told us the person who could help them was gone for the day. Only after my arguing with them did they even attempt to look at their receipts, to which they said nothing could be done, and refused any error. It was a pleasure dining there, but don't expect any courtesy after your bill is paid. Pros: Great food, new concepts Cons: very expensive, leaves you hungry more
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