I am extremely low tech, but I learn quickly. Charlie was very patient and went over important points until I understood. He has a wonderful manner with older people who are not confident with their technical skills, and never makes you feel ""stupid"". Whenever I have a new problem, Charlie comes to the rescue. He carefully goes over the problem with me and then shows me how to fix it if it ever occurs again.
Pros: Extremely Patient and Undertanding
Cons: Can't Think of Any
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