I always loved the food at India Cafe and hence went very often to this place. I had ordered a particular dish couple of times because it was my favorite, but the last 2 times I ordered, they werent as good as the previous time. So this time, when I mentioned this to the lady at the counter, she was just not ready to accept the comment. I was not expecting her to owe up to the mistake or apologise to me or give me a free item. I was just expecting the lady to listen me out and tell me that she will look into it. But her attitude was not right and she was hell bent on proving me that I was lying. Shocked by this behaviour I said that if this is the way she behaves, then she would be losing out on a customer and she said that she is fine with it. In fact I tried to be as soft as possible so that other customers dont hear my comment, but her tone looked like she didnt care. I have heard her scream at the cooks but never knew the same behaviour would be shown to customers.
Pros: Nothing after today's experience
Cons: Management cannot handle comments - RUDE BEHAVIOUR
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