The office staff does not listen to you as a customer. I had to give them my new insurance information 3 times. Their frames are limited and very expensive. They talk over you and they do not explain what everything is. They are more about making a big sale then fitting you with the right pair of glasses. They lie to you time and time again. They say your glasses will be ready in a week when in reality they mean 3 weeks. They say they will call you back and never do. They say the office manager will call you because they want me to have a good experience ... well she calls you at dinner time and makes it even worse! STAY AWAY!!!!
Pros: Doctor is good
Cons: Office staff sucks
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