I wrote this same review on another site, but if this helps save someone from their current situation then its worth it. Forgive me for being lazy and copy/pasting :)
Sometimes it can be hard to rate a service if you dont have other experiences. Unfortunately our association has had bad luck with management companies for over 5 years now so I am an expert at how awful some of these managers can be. We we on the verge of biting the bullet and taking the work inhouse due to our frustration when our lawyer suggested that we try Connected Properties. What a difference. We could not be more happy with this company and how they support our property.
We are a very high maintenance group and our Connected manager has everyone commenting on how great things are going which is really unbelievable. We had a list of maintenance issues and they finished them within weeks. All of the companies that they have sent to provide estimates or perform work have been high quality and much less expensive than what our other mangers were charging for this work. They told us that the companies that they work with give low prices to their clients, but I was surprised to see that this is definitely true. They have a team that inspects our property each month and made us aware of a few city violations at our building that we werent aware of. We also have access to internet tools and reports at no cost that were not available with our other companies.
Highly recommended.
Pros: Proactive, very helpful, good partners
Cons: None so far
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