When I bought my car from Beaverton Toyota I also bought ""free oil changes"" for as long as I owned the car. So far so good. The car now has over 100,000 miles on it and continues to run fine. I maintain it at another shop. For the past several years, when i take it for its ""free"" oil change, the service advisor inevitably comes to me with a list -- usually totalling $1000 -- of things that are broken, that will soon be broken, that are safety concerns and need replacing -- even brakes, pumps, and belts. The first time they did this I was alarmed at the price and took the car to my very honest mechanic for a second estimate. He shocked me by telling me that everything looked fine -- nothing needed doing. The second time Beaverton did this, I again took it to the shop we use for both our cars -- again, nothing wrong!! It just happened AGAIN and I can only think, how many people is Beaverton Toyota swindling this way?? I would say something to the manager but by now we are almost amused by the game they're playing, although, in fact, it is terribly dishonest and i hope someone nails them for it. AVOID this shop, would be my advice.
Pros: Nice waiting area, friendly people -- but unethical
Cons: Untrustworthy service department
more