I made a reservation for 20 people for my birthday and put down a $200 deposit. It was confirmed and the assistant manager was aware that it was for my birthday party. I was running 10 minutes late and before I arrived the assistant manager asked one of my friends to call me and make sure I was coming. They said they could not hold the tables longer than 15 minutes even though the restaurant was almost empty and I had put down money to reserve. Furthermore, my reservation was booked as 7-9, so it should not have been a problem. When I arrived, I was told that they could not serve my birthday cake and acted inconvenienced by being asked to put it in the refrigerator. I did not expect them to serve it, only provide plates and dishes. They finally agreed to put the cake in the refrigerator, but when the cake was served it had obviously not been refrigerated. Also, when my party was seated, they tried to cram everyone into one table to take up less space even though people were still arriving.
Pros: food
Cons: POOR service, unorganized reservations
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