If I could give ZERO Star Rating I would. This company's motto is ""Big Enough to Serve, Small Enough to Care"" yet this could not be further from the truth. My AC went out this afternoon, it was 90 degrees in Raleigh and we needed the AC fixed. Although I was informed of the $119.00 trip charge for the Saturday after hours call, I would never in a million years have guessed this ""Small Enough to Care"" company would charge another $129.50 to change out a light switch that would cost at most $1.00 at any home center and a $4.00 environmental fee for a grand total of $252.50. Seriously, it took the guy longer to write up the bill and process the payment then to change out the switch. What made me the angriest is that I asked the guy for a quote once he told me it was a defective switch and he said he had to go back out to his van to check the pricing. He came back in the house and never said a word, he just performed the work and then told me the price. STAY AWAY!!!!
Cons: STAY AWAY!
more