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Worst Customer Service - Review by citysearch c | Bay Area Jewelers

Bay Area Jewelers

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Worst Customer Service 6/29/2010

On May 6th 2010 I picked up my wedding ring that I had serviced at Bay Area Jewelers. For routine maintenance. All the prongs were repaired around the large center diamond and a few repaired around the smaller diamonds. This weekend to my horror my diamond was no larger on my ring the entire center piece had fallen out which I looked everywhere and could not find it. I went to Bay Area Jewelers to my shock there work isn?t guaranteed at all, they would not guaranty it because the ring was not purchased at there store even though they did the maintenance. BEWARE DO NOT DO BUSINESS WITH THESE PEOPLE THEY DO NOT GUARENTY THERE WORK.I just might contact an attorney the diamond was valued at $8,000.00 Pros: NO Guaranty on work done Cons: Lesson learned stick with a GOOD Jeweler ""Lewis Jewelers"" more
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