If you want an honest review of this hospital, this is it.
I am not going to complain about the price. We live in NYC so let's be real. NOTHING is cheap here.
I am going to complain about the doctors. They are nice and friendly. But they view every appointment as an opportunity to make as much money as they can. As doctors, they should view each appointment as an opportunity to educate owners on how best to take care of their pets, give an accurate diagnosis without dollar signs in their eyes. They run unnecessary tests, which not only means racking up the bill, but now you are poking and prodding on MY pet for no real benefit. And it is absolutely ridiculous how trigger happy they are to give shots and medicine - again, for no real benefit.
Those that gave comments on how nice the doctors are - wake up. The only reason why you step into this place is to help your pet, NOT to make friends and to feel like YOU are being treated well. It's a fact that conventional pet food and medication is making our pets sick across the country. Do your part and educate yourself on your pet's health and well being, so that you can make the best decisions for them with a doctor you can trust, and not just be lured to medicate or operate bc a greedy doctor said so. This hospital is making a killing off of uneducated and unsuspecting pet owners.
Too many reviews have noted that the staff is responsible to fish out bad reviews and to respond with a fake 5-star review. I BELIEVE IT. It goes to show that their main interest is to keep their reputation sparkly by deception, and not by hiring doctors that are there to truly help animals. Shame, shame shame on you Heart of Chelsea!!!
If there is a glowing review right after this review, it means they are still up to their old tricks.
Cons: Doctors find any reason to run tests and dope up your pet.
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