The installer was very good but did not come back when told of a problem with the tile & that we needed him to come back. The store did not return calls about carpet, made several trips to the store & was promised they would call. Never did. Wanted to buy a product they were checking on for us but they did not call us about it so we went else where. I will not go back.
Pros: I like the product, tile.
Cons: They do not follow through
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