I bought my wife's engagement ring and both of our wedding bands--they had an amazing selection, friendly staff, and great follow-through and communication. After the wedding, I found that my own wedding band was a little too tight, and they arranged for a free replacement with the maker to get a ring a half-size bigger--at no cost to me. Good luck getting that kind of service at a mall shop!
Pros: Friendly, knowledgable staff
Cons: None
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