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Awful experience - Review by citysearch c | Bimes, Randy, DVM - Quakertown Veterinary Clinic

Bimes, Randy, DVM - Quakertown Veterinary Clinic

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Awful experience 6/28/2010

Several years ago we took our cat to Qtown Vet Clinic to be neutered. She returned home to us and immediately vomited every food and began to waste. We took her back for IV treatment overnight- they sent her home the next day- but she continued to waste & died a day later. We called them to report this and receieved no condolence. Later we recieved a HUGE bill. I called them quite upset because I felt that our previously very healthy and outgoing cat had been exposed to something while she was there- and that I should not have to pay for the emergency visit that they caused. Their cold response was that we never had her autopsied - interestingly, they conveniently had never mentioned even a possiblility of autopsy when I called to report her death earlier- (now she was buried and it was too late!) Basically- in dealing with a mourning customer- their attitude was not careing- but literally said to me "YOU CANT PROVE IT?!" This head vet person had me in such tears- I had never heard of such coldness- especially from one who is supposed to be healiing and caring for animals! I would never recommend taking an animal there- even for an emergency- for apparently the money matters more to them than your pet. Pros: none Cons: believe cat caught fatal illness while there. more
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