I've been a loyal customer of Dealer Direct for the past 3 years. The #1 reason for this, is they don't charge $75-$85 for a diagnostic check. I spoke with the owner Chris who told me its a complete scam when other companies charge for this - because it's just a computer program that runs and doesn't take much time at all!
So whenever something is sounding fishy, I call Dealer Direct and schedule a check-up. They tell me exactly what's wrong, and since I always bring it in at the first sign of trouble, they've never tried to sell me an expensive repair.
I don't know what's going on with these horrible reviews I just read - sounds like somebody has a grudge or something! They all sound like the same person!
I can't recommend Dealer Direct enough!
Pros: Diagnostic check is always free
Cons: Can't think of one.
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