The first time I went, I asked to be highlighted blonde, and the girl dyed it RED. Then to "fix" it (after she fought w/me and said it wasn't red...I have a redheaded boyfriend, I know what red looks like!), she turned only the bottom half blonde & left the top copper! I had to spend $175 & 2 appointments elsewhere to fix it! When I asked for a refund, the manager promised one & took down my info, then never gave me my money back. Since that was my first time there, I felt like I should be gracious & thought I should try again & not judge off of one chance. Bad idea. The next time, they only did my roots- really great for the brassiness on the rest of my head! You couldn't pay me to go here, and if you don't want to come out crying, avoid this salon!!
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