I used to love Carry O'Briens, so much that I brought 3 new clients with me when I went on my wedding day. Out of 4 of us only one got what they wanted. I did not have a trial done on my hair because it was only to be curled and the veils put in. This is something that anyone who does hair should be able to do. Well, my veils were put in wrong and upside down, and the curls fell before I even got home. (I only live 15min away.) We also had to redo 2 of my bridesmaids hair when we got home. I called a couple of days later to let them know I was upset and though I had not had a trial on my hair, a lot of the mess ups seemed to be rookie mistakes and I had expected better. They didn't have anything to say, not I'm sorry nothing. Holly in the spa is amazing but I will never go back after I saw the lack of customer service. May I recommend Studio Branca?
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