Mark Harris USED to have a very nice small practice. He knew every patient ... and he did care. Then he decided to go big, expand & build and he added all kinds of staff. Kiss all that was good good-bye. Simply too many people not knowing what the others were doing and it immediately lost all sense of 'family'. Some vet practices can adjust to such growth. This one failed.
Pros: Nice building and lots of staff
Cons: Too much staff and too little communication
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