My experience happened in Jacob Rispler's Irvine location. On my first visit, a man in a lab coat walked in who I assumed was the doctor(I didn't know what the doctor looked like). He talked about my looks and my face. Soon he handed me a phone trying to verify my credit. I was billed that day for as many visits as my credit would allow. Later I found out he was not the doctor (I should have known, but I felt intimidated when he started looking at my face.) When I did meet the doctor, he looked at me briefly. Next they moved me to a treatment room. The doctor walked in that door and with no explaination or warning started sticking needles/syringes in my face. I had spent the money, so I went back a few times for more needles in the face. I never got better nor was treated with the advertised laser. I eventually gave up more embarassed about my skin than before I went there.
Pros: No pros in my experience.
Cons: Bad Patient treatment, No laser performed, Billing Practices
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