Buyer be ware
I am very disappointed and dissatisfied with this company lack of service. I placed an order for a pumping heart model and and a model on a stand. The order was placed on May 20th. I paid extra to have the items shipped within three days. I called on the 25th to track the order and was informed that there was a delay in the shipment from the warehouse to the company; and that it would be sent to me three days from now. That would be the 28th. This is unsatisfactory.
I was told that an email and a call was sent out to advise me of the delay. Well I can assure you that neither happened.
The items were for my six-year-old daughter's science project due on the 26th. Well, thanks to Test Equipment Depot it doesn't look like her project is going to happen the way we planned it.
I purchased these items from this company due to the high and positive ratings. I regret my choice now. I've written this review to warn others of their inability to keep their end of a simple transaction. Thanks for the screw job.
Sincerely
George Ramos
PS I was required to rate it at least one star, aside from that I wouldn't have.
Pros: Good prices
Cons: Could keep their end of the transaction
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