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Go Elsewhere - Review by citysearch c | Echter's Nursery & Garden Center

Echter's Nursery & Garden Center

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Go Elsewhere 5/29/2010

Purchased over $800 dollars in plants to start this season, have spent easily $7000 over the years. Two hydrangeas died back after planted. Dug them up, brought them in for replacement within three weeks of purchase. Were planted in protected patio area. Day manager rude, scolding. Nursery manager called two days later - message - we won't do anything for you. Won't replace, won't refund. Will NEVER shop here again the service and rudeness was so bad. And they used to be great - wonder what's happened? Pros: Used to have excellent service and plants Cons: Customer satisfaction no longer important. more
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