I've visited this jewelry store 4 times within the last 3 years. Everytime I have a watch that needs a new battery, a piece of jewelry that needs a repair or an appraisel...the folks at Collections act like you are bothering them since you're not there to buy a piece of jewelry. Had I received good treatment on these occasions, they could have easily earned me as a customer and... the Rolex I purchased at Dallas Gold and Silver might have been purchased at collections.
Pros: Nice items
Cons: Not very helpful with repairs, batteries or appraisels
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