We had Mr. Rooter come out in december to clean our main drain- I was in a hurry and called first company I saw- mr.Rooter BIG MISTAKE!!!!!
Technician was friendly enough- sold me a bill-of-goods which was an extended service plan- said we got discounts on services and priority scheduling.
had to call them again in April- ) they said they's be out at 5 pm on Friday (since we paid xtra for priority service) At 7:30 PM they called and said they'd have to come Saturday morning. I asked for 1st appt , they gave me 9:00 AM- At 10:30 AM I called to see when he would be here- they said after 8 AM appointment!? at 11:15 AM I cancelled- Reed's Sewer and drain completed work for less than Mr. Rooter w/ Discount- PLEASE LEARN FROM MY MISTAKE!!!!!! Mr. Rooter not only gives really bad service- they charge xtra for it...........
Pros: none- it's a rip-off
Cons: yes- they are con- artists
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