I've got 2 Ragdoll cats, with very long and dense hair. No matter what I do, they wind up with mats. Not a problem for Jen. The salon is spotless, and equipped with state of the art equipment. She is very thorough, and sensitive to the needs of animals. She even puts cotton balls in the cats ears during the drying process, to help keep them calm and relaxed, and to protect their hearing. The cats some back looking great, and very relaxed. I'm not sure what's in that conditioner, but it makes the cats very happy.
I've also got an older rescue kitty, Stormy. She's very nervous. The vet asks me to stay, to help control her. Jen had absolutely no problems with Stormy. In fact, Stormy came home very relaxed, like she had spent the day at a spa. Jen is one of the nicest people I've ever met, and she is simply the best pet groomer I've ever interacted with. I would recommend her to anyone, especially if you love your pet(s).
Pros: Very professional, excellent with animals, easy to work with
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