I'm sorry you were disappointed with your grooming session. I realized when you called that you are a very protective mother.
Your pet didn't show any fear of getting bathed at all instead he held still while I washed his face. My shampoos have no chemicals, detergents or soap and can be used on the face and around the eyes. I explained this to you as I washed his face. Bacteria and fungus grow around the eyes because of tearing and around the mouth do to saliva. This needs to be washed thoroughly. A well known vet showed me years ago how to flush ears out to remove all fungus and bacteria. This helps to eliminate and control any ear infections. Most of my clients enjoy their ears being cleaned. I have also done this to myself in this very tub.
I asked you to stand back from the tub because you would get wet and keeping your hands in the tub would give the message to your pet that he will be rescued. I would never be able to get him cleaned as he would be confused and demand you to pick him up. My work is very exhausting. Giving a dog clear commands helps them to settle down and be comfortable. Treating him like a baby will only enhance his anxiety, giving him the underlining message that something really is wrong.
I have been an animal trainer and groomer for 37 years. I have always had an accident free work place with no injuries as I am very diligent to make sure every pet is safe and enjoys his stay with me.
Since you are so protective, you may not find a groomer and a salon that meets your expectations. You may enjoy grooming him yourself when you feel better instead of taking him to a grooming salon.
Pros: Excellent place to take your dog
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