I went into the Sit 'n Sleep Glendale store and purchased a Serta Queen Mattress/Box Spring Set with frame. They delivered a Trump Home set and said it was the same thing. Typical Bait and Switch tactic selling you a high quality mattress set and delivering a cheap inferior quality set and hope you don't notice. I talked to store personnel, supervisors, managers, and Home Office Customer Service with different stories from everyone but, bottom line, they won't pick up the mattress they delivered (it's still in the plastic wrap they delivered it in -- unopened) and they won't deliver the mattress set I purchased and they won't cancel the order. This is clearly breach of contract on their part but they won't budge. WARNING: I don't recommend this outfit to anyone unless you are looking to be cheated. Ignore their stupid commercials because you won't get anything from this place for FREE -- even if you pay for!
Pros: Good place to get cheated
Cons: Lots of unhappy customers
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