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continued Bare Necessities response - Review by citysearch c | Bare Necessities

Bare Necessities

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continued Bare Necessities response 5/12/2010

One of the most important tips we tell customers about caring for a bra is that it MUST be washed after each and every wearing. This gets the body oils off the fabric which quickly breaks down the material and elasticity. We recommend you use any fabric wash sensitive enough to use on baby’s clothes, and of course hand washing. The manufacturer states that on the tag that they need to be hand washed. However, I find that the styles I have that are less lacey of the bunch are okay to put in the machine on a delicate hand wash cycle but ALWAYS in a mesh lingerie wash bag. This will help preserve the fabric and help it last much longer. A bra should never be worn a week in a row. It will do nothing for you at that point. \r There is rarely an instance where we don’t have enough sizes in the store, we work extremely hard to maintain an inventory of over 10,000 bra’s with full runs of every style we carry (that aren’t discontinued and are available to order). Nevertheless, when there isn’t a particular size, style or color in the store we are ALWAYS happy to special order anything that is available for customers, and get shipments of new stock in every day. We have been named “Best of Baltimore” for lingerie & swimwear many years and are especially proud of this achievement. \r We only mean to be helpful and to make women feel and look better in their clothes. I am particularly regretful that your experience at the store was an unfavorable one. The store employs over 10 very well trained lovely women that most of which have been with the store for years and are very well liked and appreciated. Furthermore, we do not make commission at all hence my confusion that someone fit a bra that didn’t fit correctly on purpose. There would be no need to sell anybody something they didn’t find sufficient. Without knowing the complete story or who helped you I would like to say on behalf of all us at the store that I can assure you it wasn’t on purpose, and apologize for the pushy behavior. That is not tolerated and will certainly be discussed. Bare Necessities, Ltd is an unintimidating, no pressure environment that every single person can feel welcomed in. We have woman fitters of all ages who are very knowledgeable as well as personable. Nonetheless, mistakes are made and nobody is perfect. Sometimes, it takes more than the time spent in the store to find that something wasn’t right with the bra. That is when the expertise of our seamstresses is vital. A customer can always bring a laundered bra back to the store to be fixed and re-fit properly, no problem. We are happy to make any changes we need to make to insure that our customers get the best service and proper fitting. \r more
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