It is not good business when you call someone (especially someone who you paid for their product services) and you cant help but feel that you are ruining their day by being the worlds biggest inconvenience by asking a simple question of "" Just wondering if you could please tell me the status of my order placed 3 weeks ago""? When they put you on hold and never return, or tell you they will call you back and never do. The best is all the excuses you receive when you do get a hold of someone willing to grace you with their time. Like someone said before; save the time and hassle and deal with Petroworks, Spidertrax or Calmini. They have excellent customer service and reasonable shipping.
Pros: Good parts from what I hear...
Cons: Customer service and business ethic.
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