This is the first time I felt that I needed to write a review. With that being said this is the experience that I had at Lou Fusz Toyota. I recently bought a preowned vehicle from Lou Fusz Toyota. I have bought a few cars in my day, this was by far the worst experience I have ever had. My salesman was not knowledgeable. Rather than finding out correct answer to my questions he just lied. The manager (Ryan Mager) was worse. He was rude and did not seem to care if I bought a car or not. He was in his office on the computer and his cell phone for 20 minutes while he decided not to accept my offer (Which was $250 of the asking price). He said they did not have much mark up to work with. Just to paint a picture the preowned building is small and dirty. My wife used what was supposed to be the ladies room, there was a playboy on the back of the toilet. She refused to use the bathroom. After I agreed to buy the car and signed all my paper work, I was no more than ten feet away from Ryan Magers office when to quote his exact words to the salesman ""You ripped his fuc*ing head off, it should be about a $3500 front end"" which I assume means profit!! This by far was the worst experience I have ever had. I forwarded my complaint to Phil Fusz and Jim ""somebody"" and never heard back. Please do not get taken advantage of DO NOT BUY FROM FUSZ!!
Cons: LIARS UNPROFESSIONAL
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