They do a horrible job at managing their properties. Their properties are generally on the higher end, yet they treat their clients so rudely! Never have I encountered a business like this one.
They do not fix things and would rather find a cheap, temporary solution. For example, we had a medium sized rat take residence in our house. Rather than bring an exterminator and spend a little time and money getting rid of the problem, they simply put a a small metal sheet in front of the hole in kitchen that the rat used to access the house. Sure enough, within a day the rat made a new hole. The rodent ended up bringing FLEAS into the house! It was a disaster trying to get this whole thing sorted out. During the month-long ordeal, the management seemed to blame US for not getting rid of the rat ourselves, despite the fact we did everything we could to starve it off (ie, putting ALL food in Tupperware instead of the packaging it came in, not leaving any food out, sweeping twice a day, etc). This is just one of many similar experiences with them.
In summary, stay far, FAR away from Belser Thompson Real Estate. I do not know how they're still in business.
Pros: My lease is up soon!
Cons: Everything
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