When the Oak Ridge IHOP opened, I thought it was a smart business decision to add another 24hr eatery to the area; especially due to the large workforce that comes and goes at unusual hours from the nuclear security sites that birthed this town.
However, visiting this IHOP is a real gamble in terms of service and should be avoided. I recently went to this IHOP for an item on the menu that I enjoy and asked the one waitress to leave an ingredient on the side because they usually smother the dish with it. In the 30ft walk to the cook she forgot to tell him this. She wasn't busy and this wasn't the first bad experience I've had with the service.
A few weeks back I tried to order an item only to find out they forgot to order one of the ingredients. I later found out it took them two weeks to replenish their supply. Prior to that I had gone with friends not long after they opened. The server got more orders wrong than right. Most didn't get a complete order and were charged for the full order that they placed. A buddy also ordered milk and it had a conspicuous curly hair floating in it. Until this IHOP gets management that improves the operation and quality of service, AVOID THIS IHOP!!
Pros: Food is ok if you get what you ordered
Cons: bad service
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