Our waiter arrived at the table and took our drink order. Half the drinks arrived right away, the others a little later. Red flag, this guy does not know how to serve a table of six simultaneously. I shrugged it off, thinking he was just a little slow getting organized. Wrong again, he never got anything to the table at one time. We sat there for thirty minutes waiting for six bowls of soup. Now I know it does not take that long to plate soup and it wasn't very busy. Finally I walked out to find the waiter and tell him we were really getting frustrated with the lack of service. He said he had just been notified that the soup was ready. In about 5 more minutes in came two servers with 4 bowls of soup and a salad. It was 5 more minutes before the last bowl of soup arrived. We all tried it and it was less than lukewarm.
The plates were cleared one at a time as people finished so the last person eating felt like he was holding up the show. That was me with the salad so I just motioned the waiter to take it so I did not hold up everyone's dinner. About 10 minutes later the process was repeated with the main course. Four of them arrived at one time, the other two had to wait for the next elevator or something. The food was all cold and very lack luster. I got the ribs because the waiter kept touting them. My dog will enjoy them today. They were cold, congealed, flavorful at some time in the past I am sure. We ordered a wine, they only had one half bottle, we ordered another wine, they did not have it. We asked to talk to a wine steward to help with a choice. We were told there was no wine steward. We picked another bottle. The waiter said it was one of the most popular cabernets. We tried it, it was okay. In the middle of the meal, a woman walked up to our table and asked how we liked the wine. She went on to say that is was a new wine for them and she wondered if we liked it? Why had the waiter recommended it? I got up two more times to go find the waiter. As before they cleared plates as people finished. This time my husband was the last, eating his meal while everyone else had already had their plates removed and in fact my doggy box had already been placed on the table. That was the promptest service we got. I won't bore you with the rest of the details. We will not be returning!
Pros: Pretty restaurant, great menu
Cons: Waitstaff, cold food so who knows if it is good
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