I've had two experiences at The Family Wash. On the first, I received mediocre service and had awful, tasteless food (their famous ""Shepherd's Pie"", which is a bunch of random stuff mixed together in a metal tin and is about as tasty as a microwavable Chicken Pot Pie.)
The second experience went as follows: After waiting 15 minutes and no service I thought maybe you had to place your order at the bar. But everyone around me appeared to be giving their orders to the two female servers who were working. Then I noticed that most of the people placing their orders had gotten there AFTER I had. So I waited another 20 minutes occasionally making a gesture to the servers that I would like to place my order. Finally I was acknowledged by one of the servers when she made a snide comment about my 2 year-old daughter being in the way of doing her job (which was total BS) So after 35 minutes of sitting there and not being offered a menu, a glass of water or even a simple ""hello"", I realized I should take my business and money to an actual RESTAURANT.
If you are visiting Nashville and want to see what East Nashville is all about, avoid this place. You'd have a much better experience at The Wild Cow or even Los Maracas on Gallatin Ave. The food will be good...and someone will actually take your order!
Cons: Awful service...bad, overpriced food
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