We have been using the pick up service for several months and they have lost two of our items of clothing during this time. They then made me write a statement about the lost item, then argued with me about it, then we decided to just drop our clothes off in person and no longer use the pick up/drop off service they told us to take a hike. Nice. Super nice.
Pros: They actually do good work
Cons: They will lose your clothes and then blame you
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