These people sit around and talk and gossip rather than get people help. They put having lunch or walking around conversating before alarms- that's why it takes minutes upon minutes to get help for someone. I have actually witnessed how long it takes for their employees to put down their sandwhich and answer an alarm. Whoever is looking into getting this service should go with life alert. Their technology isnt even set up properly- they are fixing quirks in the system as they come about- someone could have a heart attack while the operator is sitting there asking questions that they are not trained to be asking!
Pros: 24 hrs
Cons: poorly trained, law suite waiting to happen
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