I've purchased several televisions of various sizes and technologies from both the Tukwila and Bellevue stores, and I have had consistently positive experiences each time. I've never purchased a product that failed, so I can't speak to the infamous return policy, but I have been very happy with the quality of VO's merchandise so far.
Pros: Knowledgeable staff, no pressure, no sleazy sales tactics
Cons: Not a huge selection, but something for just about everyone
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