I enjoy that Coastal Import is a small operation and that it has been a part of the community for a number of decades. Their repeat customers are known on a first name basis. I appreciate that they provide me with a loaner car.
They are always professional. When I leave my car, or my son's car, there is never a thought that we are going to have to bring it back for a followup or second look. When I pick up the car and drive away it is perfect.
I purchased a used car for my 17 year-old son for college. I took it to Coastal Import and they went through the car from bumper to bumper and came up with a list of needed repairs. We slowly went through the list together, and they did it as if the car was for their own son. This included searching the internet to find me a used owners manual for the car. It is really outstanding service.
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