My GE Range smelled like gas and wouldn't light. I called JASCo, explained the problem, Jess answered the phone and was able to let me know what the problem might be and gave me an estimate. I felt assured by her response, so I scheduled service. Jess and JJ arrived promptly, diagnosing the problem, which was what she said it would most likely be, an ignitor. They fixed it on the spot and I was able to cook within 20 minutes! The price was right and I have a one year waranty on my part. Thanks Girls!!!
Pros: personable, answered questions on phone, fixed the problem!
Cons: none that I saw
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