We had a similar story as far as being solicited over the phone, being intrigued and telling the salesperson we'd ""think about it"". Only to have them show up and treat our lawn. A month later, we get a call about grubs and I told them about our situation, and they FAILED to cancel the account (which THEY took upon themselves to create) at that time. THEN...they show up a few days later and treated again, sticking us with an $88 bill! So when I went to call them on it, they immediately got defensive when I told them there was a problem. The first woman I dealt with was extremely rude and beligerant, only for her to be out-done by her supervisor who was even MORE rude and obnoxious.
more