What lousy service! This was a dinner to celebrate my parents 45th wedding anniversary and I am sure that they will have great (sic) memories! Some highlights of the low quality of service:
1. Waitress came over 15 minutes after we were seated and was in a great rush to get our orders
2. Waitress was so clumsy that she kept pushing dishes on our table such that cups of sake spilled over on the table. No offer to replenish our loss
3.She forgot to bring us any rice along with the other sides. We had to ask three times for rice to be served with our barbecue- I thought that was a staple part of our meal
4. Waitress told us that she would work on the barbecue but never showed up so we had to do all of this ourselves
5. Even at the end, she showed up with the check for another table, I was thoroughly disgusted at this point because it took her 15 minutes to figure her mistake and bring us the correct check
I did speak with the Manager on duty and they did apologize, but I have a sneaky feeling that this was not the first time and probably not the last that they have heard such comments and so they have developed a really thick skin as a result.
Pros: Meat quality
Cons: Clumsy incompetent waitress
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