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baptist desoto - Review by citysearch c | Baptist Memorial Hospital-DeSoto

Baptist Memorial Hospital-DeSoto

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baptist desoto 5/12/2010

I was having abdominal pain which was bad enough for me to ditch my nice saturday night for an ER trip. As soon as i got to the desk i was ignored. The nurse was yelling and cussing at another lady through her window. I heard her saying they have no doctors, how hard is it to move them... so on. Frustrating, i decided to wait I was hurting so bad. Five hours later i stood up and every single person that was there before me was still sitting there. They took my blood weighed me and threw me back out in the waiting room. I was thinking i had appendicitis. After several more hours and still no movement i left, I had to get the car back to my husband so he could go to work. I felt a little better but started a fever on monday. Tuesday morning i woke up with 103.5 and i knew there was something wrong with me. Went to minor med and they saw blood in my urine a 15 white cell count and told me to go straight back to the ER which i was so delirious from the fever i'm surprised i made it. i dont think i was conscious for the wait but im not sure how long it was. I was burning a fever so hot i don't remember a lot.. I know the took me to a back room where there were people sitting around with ivs in their arms right next to me and i literally felt like i was dead. then there were people who looked fine and like they needed to go on home. Triage is to route by importance of the medical situation and they must not know that process whatsoever. My mother went to the nurse's station and demanded to know a timeframe on when her daughter would be receiving some medical care. and the nurse's rolled their eyes and they brought me a wheelchair and said come on let's go get your vitals and then we'll bring you right back.. Nice to know that kind of dismissal is coming from someone who has your life in their hands. needless to say i didnt go back to that room when they saw my minor med lab results and saw my ridiculous fever and my delirium and pain level. They straight iv'd me and shot me with pain meds and ordered fluids. I was moved to an acutual room where the nurse failed to hook up my drip to my iv and my husband had to notice that it wasnt connected 30 minutes later. i had to drink contrast for a cat scan and call the nurse when i was done. my husband called and let them know they said wait one hour we'll come get you... the lady came over the intercom and asked my nurse what time did she finish her contrast and she didnt even know... good thing my husband was there to take notice and let them know. my diagnosis was serious but i am glad it wasnt life threatening if it were and i was there alone... i may have died. I would never ever recommend this hospital. bad quality service, slow and apathetic people. Methodist Germantown was a wonderful hospital when i was having my son. Im so sick that my insurance changed and i have to use baptist, it is really worrisome to me to know that if i ever get very sick i could receive such horrible care. Pros: ones they know youre abt fall out screaming they take notice Cons: slow, apathetic, poor attention to NECESSARY detail more
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