We went to City Lights on 5/22/10 to purchase two lights for our home. After choosing our lights, my husband and I, along with our two sons, were standing in a circle with an older salesman discussing a third light we were interested in purchasing. My oldest son, who is 11 and diagnosed with autism was standing next to the salesman. Our son noticed a tape measure that the salesman was wearing on the side of his belt and put his finger out to point at it (our son has very limited language so that was his way of asking if he could touch the tape measure.) Before I could say anything to our son, the saleman slapped our son's hand. He slapped his hand!!! My son never even touched the tape measure, he was just pointing at it. My husband immediately went to the front desk to ask for a manager, but of course there was none available on a Saturday. A saleswoman finally got a hold of the owner's wife and she said that her husband would call us back on Monday. My husband stated that he felt this man should be fired, and she stated that they would never do that. We received no call all day on Monday. Finally, at 7:00pm the owner's wife (not the owner) left a message on our voicemail saying that she was too busy to call us all day and all they can do is say sorry. My husband called back and left a message for them to call us the next morning and of course they did not. We own 32 retail stores in the state and if one of our employees put their hands on a child, they would be fired immediately. It is inconceivable that this man can get away with hitting a child with severe special needs and the owners do nothing. They don't even have enough respect to call us back and give a formal apology!
Cons: despicable employee and owners
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